Vozy
Conversational AI agents for resolution and collections
What it does
Colombian conversational-AI company (Lili Resolve, Recover, Analyze, Assist) providing virtual voice agents for large B2C companies; listed with a Mexico City base.
Best fit for
Large B2C companies that want AI voice agents for customer service, IVR, leads, and collections.
Watch out for
The site does not show public pricing and appears geared toward enterprise conversations in Spanish/English.
Confirmed features
Only what the vendor’s own site states. Anything not listed is unconfirmed.
Core features 4/12
- ✓Voice / call centerVoice assistant and IVR use cases are explicitly listed.
- ✓IVRIVR is listed as a use case.
- ✓Chatbot / AI agentLili Resolve is described as a chatbot/voicebot.
- ✓Contact-center analyticsLili Analyze analyzes conversations and call performance.
Mexico fit 1/6
- ✓Support in SpanishThe site offers Spanish and English navigation/content.
Customers & figures it publishes
Unicomer
“+50% first-contact resolution cases”
“7x more capacity”
“100% of calls are analyzed”
“+60% debt collection recovery”
“28% operational savings”
As stated on the vendor’s own site; not audited by Sellado.
Reviews
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