What it does
ZapSign is an electronic signature platform for creating, sending, signing, and storing documents with legal validity in Mexico. It supports NOM-151 compliance, WhatsApp sending, identity checks, templates, and API/webhook integrations.
Best fit for
Teams that need legally valid e-signatures with templates, workflows, API access, and WhatsApp-based sending.
Watch out for
Enterprise pricing is quote-based, and some advanced actions use credits or add-on usage.
Confirmed features
Only what the vendor’s own site states. Anything not listed is unconfirmed.
Core features 9/12
- ✓Electronic signatureCreates, sends, signs and stores legally valid documents.
- ✓NOM-151 timestampStates compliance with NOM-151 for legal validity.
- ✓Identity verification / KYCMentions identity validation and facial recognition.
- ✓Biometrics / livenessOffers selfie authentication and facial biometrics.
- ✓AML / PLD listsCredits can be used to consult background checks on people or companies.
- ✓Contract managementOrganizes contracts in folders and manages access permissions.
- ✓Contract templatesDynamic templates and predefined templates are mentioned.
- ✓Approval workflowsLets you set signing order and send reminders.
- ✓Signing / KYC APIOffers API integration with endpoints and API key.
Mexico fit 4/6
- ✓SAT integration (download / validate)Allows auto-filling RFC, company and amounts from CRM.
- ✓WhatsApp integrationSending for signature via WhatsApp is listed.
- ✓Prices / billing in MXNPrices are shown in MXN on the pricing page.
- ✓Support in SpanishSpanish-language site with WhatsApp and email support text.
Platform 3/7
- ✓Web appWeb platform is shown throughout the site.
- ✓Public APIPublic API access is described.
- ✓WebhooksWebhooks are included in API plans.
Support 2/7
- ✓WhatsApp supportSite mentions support via WhatsApp.
- ✓Email supportAn email support address is shown.
Security & compliance 2/7
- ✓SSO / SAMLEnterprise includes single sign-on (SSO).
- ✓Audit logReal-time audit log is included.
Plans & pricing
| Personal | MXN 153/mo · 1 user | 20 docs/month, notifications, reminders, real-time audit log |
|---|---|---|
| Professional | MXN 344/mo · 3 users | 50 docs/month, selfie and ID auth, branding |
| Business | MXN 497/mo · 6 users | 80 docs/month, templates/forms, advanced auth, signer event history |
| Enterprise | Quote | SSO, specialized support, native integrations, advanced features |
Monthly and annual billing shown; Enterprise is custom quote. source ↗
Customers & figures it publishes
“+8 million users.”
“+120 million signed documents.”
“Available in 81 countries.”
“60–70% faster commercial closing.”
“89% of signatures completed in under 3 minutes.”
As stated on the vendor’s own site; not audited by Sellado.