Zavia ERP
PMS, booking engine, and channel manager for hotels
What it does
Cancún-based hotel management suite with cloud PMS, booking engine (Zavia BE), channel manager, website builder, POS and an AI digital concierge; pay-per-use pricing.
Best fit for
Independent, boutique, and mid-sized hotels that want cloud PMS, booking engine, and OTA connectivity.
Watch out for
No public pricing is shown; the site mainly offers a demo-based sales flow.
Confirmed features
Only what the vendor’s own site states. Anything not listed is unconfirmed.
Core features 4/12
- ✓Online bookingBooking engine lets guests book directly from the hotel website.
- ✓Payments / depositsIt integrates payment gateways and sends payment links from the PMS.
- ✓Hotel PMSZavia PMS is a cloud hotel management system.
- ✓Channel manager / OTAsZavia Channel Manager syncs availability and rates across OTAs.
Mexico fit 1/6
- ✓Support in SpanishSupport is explicitly offered in Spanish.
Platform 1/7
- ✓Web appThe platform is 100% in the cloud / web-based.
Support 7/7
- ✓Live chat supportSupport includes chat and internal messaging tools.
- ✓Phone supportSupport is offered by phone.
- ✓WhatsApp supportSupport is offered via WhatsApp.
- ✓Email supportSupport is offered by email.
- ✓Onboarding / implementationIt mentions implementation and guided accompaniment.
- ✓Training / academyUnlimited remote training is included.
- ✓24/7 supportThe site claims multichannel support 24/7.
Plans & pricing
The site asks for a demo; no public prices are shown. source ↗
Customers & figures it publishes
“+800 hotels use Zavia in LATAM.”
“Connection with +45 OTAs.”
“Implementation in 5-7 days.”
“Up to 60% less time in check-in/check-out.”
“Increase average direct revenue by 35%.”
As stated on the vendor’s own site; not audited by Sellado.