Soft Restaurant
The #1 restaurant software in Mexico and Latin America
What it does
Restaurant management software (National Soft) with an offline edition (SR 12) and a 100% cloud edition covering sales, inventory, invoicing, payments and delivery; 42,000+ restaurants in 14 countries.
Best fit for
Restaurants that want an all-in-one POS with inventory, tables, delivery and invoicing, with an offline desktop option.
Watch out for
Several add-ons are sold separately, and some pricing details are only shown for monthly plans.
Confirmed features
Only what the vendor’s own site states. Anything not listed is unconfirmed.
Core features 11/12
- ✓Point of saleIncludes point of sale and sales management.
- ✓InventoryIncludes inventories, recipes, warehouse and purchase control.
- ✓Tables & ordersMentions table map, table reservations and table service.
- ✓Kitchen displayIncludes production monitor and KDS recall feature.
- ✓Delivery apps (Rappi, Uber Eats, DiDi)Integrates Didi, Rappi and Uber Eats.
- ✓LoyaltyMentions customer loyalty, points and gift cards.
- ✓Integrated card paymentsSoft Restaurant Payments integrates card collection at POS.
- ✓Invoice from the POSShows electronic invoicing and AutoFactura module.
- ✓Online ordering / QR menuOffers e-Delivery and e-Menu QR.
- ✓Hardware sold / supportedHas a hardware catalog and several hardware add-ons.
- ✓Sales reportsMentions analytics and many sales/management reports.
Mexico fit 4/6
- ✓CFDI 4.0 invoicingSR Facturación offers electronic invoicing in Mexico.
- ✓WhatsApp integrationMentions WhatsApp Business and WhatsApp notifications.
- ✓Prices / billing in MXNPrices shown in MXN, e.g. $639 MXN and $879 MXN.
- ✓Support in SpanishSpanish-language support pages and Spanish support contacts.
Platform 5/7
- ✓Web appMentions web platform and web reports.
- ✓iOS appSR Admin is available on iOS.
- ✓Android appAnalytics can be monitored from Android.
- ✓On-premise / desktop optionSoft Restaurant 12 is desktop/on-site and works without internet.
- ✓Works offlineStates it works even without internet.
Support 3/7
- ✓Phone supportLists phone numbers for sales/contact.
- ✓Email supportLists support/contact email addresses.
- ✓Training / academyIncludes free online training and an academy.
Plans & pricing
| LITE | MXN 639/mo | Technical support, free online training, system updates |
|---|---|---|
| PRO | MXN 879/mo | Technical support, free online training, system updates |
Monthly and annual billing shown; prices displayed as MXN plus VAT. source ↗
Customers & figures it publishes
“More than 42,000 restaurants in 14 countries use it.”
“More than 25 years of experience.”
“Analytics has more than twenty web reports.”
“Soft Restaurant Móvil says it can increase sales by up to 30%.”
“FoodBot says it has an algorithm designed to improve rewards and sales.”
As stated on the vendor’s own site; not audited by Sellado.