Medware FieldOps
Cloud software for dispatching technicians and field services
What it does
Cloud field-service module from Monterrey-based Medware Digital Consulting: job dispatch, technician app, quoting and optional on-site payment, aimed at HVAC, plumbing and electrical contractors.
Best fit for
Field service companies that need dispatch, technician apps, quotes, and on-site evidence in a cloud platform.
Watch out for
CFDI is only listed as coming soon, and some modules are sold as add-ons.
Confirmed features
Only what the vendor’s own site states. Anything not listed is unconfirmed.
Core features 3/12
- ✓Work ordersService orders and dispatch are core to the platform.
- ✓Scheduling & dispatchLive dispatch board with drag-and-drop order status.
- ✓Technician mobile appIncludes a technician mobile app.
- ✕Construction site controlIt says construction work belongs to another product (ConstruWare).
Mexico fit 2/6
- ◐CFDI 4.0 invoicingMentions CFDI invoicing as coming soon.
- ✓Prices / billing in MXNPlan prices published in MXN.
- ✓Support in SpanishSite and support are presented in Spanish.
Platform 1/7
- ✓Web appSingle cloud platform and web dashboard are shown.
Support 2/7
- ✓WhatsApp supportSupport is offered via WhatsApp.
- ✓24/7 supportPricing page says monitoring is 24/7.
Plans & pricing
| Técnico | MXN 599/mo · 2 technicians, 1 office user, 300 orders/month | Base modules, specialized modules as add-ons, training, support included |
|---|---|---|
| Cuadrilla | MXN 1,499/mo · More users and higher monthly order limits | Role permissions, consolidated reports, priority support |
| Empresa | MXN 4,499/mo · Highest limits for branches and users | Consolidated executive dashboard, dedicated support, assisted migration |
Prices are published in MXN; no contracts and a lower promo price is mentioned. source ↗
Customers & figures it publishes
“19 years”
“Demo free, cancel anytime”
“From $599/month”
As stated on the vendor’s own site; not audited by Sellado.
Reviews
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