What it does
Conversational CRM that centralizes WhatsApp, Facebook and Instagram sales chats for SMB sales teams, with multi-agent inboxes and sales funnels. Raised a USD 3.7M seed round in 2023.
Best fit for
Teams and SMBs that sell through WhatsApp and want a unified conversational CRM.
Watch out for
The basic plan excludes WhatsApp API and campaigns, and mass campaigns require a legally constituted company.
Confirmed features
Only what the vendor’s own site states. Anything not listed is unconfirmed.
Core features 6/12
- ✓Visual sales pipelineSales funnel by stage and owner
- ✓Contact & company managementCustomize contacts with attributes, tags, notes
- ✓Shared omnichannel inboxUnified inbox for WhatsApp, Messenger and Instagram
- ✓Workflow automationAutomatic assignment and scheduled messages
- ✓Sales reports & forecastsMetrics for leads by channel and funnel
- ✓AI assistant / AI agentAI agent decides what the AI and team handle
Mexico fit 2/6
- ✓WhatsApp integrationOfficial WhatsApp API and WhatsApp CRM
- ✓Support in SpanishSpanish-language site and support email shown
Platform 1/7
- ✓Web appWeb-based product pages and login links
Support 3/7
- ✓Email supportSupport email help@leadsales.io is shown
- ✓Onboarding / implementationOffers onboarding via demo booking
- ✓Training / academyLeadsales Academy courses and resources
- ◐24/7 supportLead Agent answers and qualifies 24/7
Plans & pricing
| Plan Básico | USD 97/mo | No WhatsApp API or campaigns |
|---|---|---|
| Plan Básico | USD 261/mo · quarterly billing | Quarterly billing shown |
| Plan Básico | USD 495/mo · semiannual billing | Semiannual billing shown |
| Plan Básico | USD 931/mo · annual billing | Annual billing shown |
Prices shown in USD and MXN; only Basic plan details were visible. source ↗
Customers & figures it publishes
“+2,800 companies boosted growth with Leadsales”
“2,800 PYMES in LATAM sell with Leadsales”
“First WhatsApp CRM in Mexico”
“Meta Business Partner and WhatsApp Solution Partner”
As stated on the vendor’s own site; not audited by Sellado.