SSelladoby BobWork

Eleonor

Medical software that simplifies your appointments

HQ in MexicoEHR / practice management

What it does

Electronic health record, scheduling and practice administration for doctors, plus a patient-facing doctor directory; operated by Biovercome SAPI de CV.

Best fit for

Doctors and clinics that want an electronic medical record, scheduling, telemedicine, and online payments in one platform.

Watch out for

The provided text does not show public plan prices or a free trial.

Confirmed features

Only what the vendor’s own site states. Anything not listed is unconfirmed.

Core features 6/12

  • ✓Electronic health record“Electronic Clinical Record” and “clinical record”.
  • ✓Appointment scheduling“Agenda citas” and shared medical agenda.
  • ✓Reminders (WhatsApp/SMS)“Notifica a tus pacientes de su cita” via WhatsApp/SMS/email.
  • ✓Electronic prescriptions“Receta electrónica”.
  • ✓Telemedicine“Video consultas” and remote connection with patients.
  • ◐Billing / insurersIncludes invoicing and medical reports for insurers.
  • ✓Multi-clinicClinic plan for groups using one shared electronic record.

Mexico fit 3/6

  • ✓WhatsApp integrationShares information with patients via WhatsApp.
  • ✓Prices / billing in MXNPrices are expressed in Mexican pesos.
  • ✓Support in SpanishSpanish support and help center/contact details in Spanish.

Platform 1/7

  • ✓Web appWeb-based product with login and plans pages.

Support 4/7

  • ✓Phone supportPhone numbers are shown on Contact/Help pages.
  • ✓Email supportContact email: atencion@eleonor.mx.
  • ✓Onboarding / implementationHelp center says they will help you and mentions training/capacitación.
  • ✓Training / academy“Capacitaciones” and “programa tu capacitación”.

Security & compliance 4/7

  • ✓Roles & permissionsAssistant profile with permissions to see/manage only some items.
  • ✓ISO 27001Security page lists ISO 27001 certification.
  • ✓SOC 2Security page lists SOC 2 certification.
  • ✓PCI DSSSecurity page lists PCI DSS v3.0.

Plans & pricing

Monthly plans are offered; prices are not shown in the provided text. source ↗

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